Elements your customer survey must have to succeed

However you choose to administer your customer survey, there are four key elements each needs to produce plentiful, actionable results. When combined properly, customers respond openly and divulge to you the secrets of your future business success. Start with a good...

Turn bad reviews into marketing gold

A handful of bad reviews online can ruin your day and cripple your business. Are you finding unfortunate phrases like these about your business? Would not recommend! Service was terrible! They didn’t have what I needed, and the people there don’t know...